We are here to help

Support

Need help with AutoPing Renewal Alerts? Contact Neon Goat Studios at creator@neongoatstudios.com.

Account Help

Contact support if you need help signing in, updating account details, or understanding how your account data is used.

Subscription Help

For AutoPing Plus questions, include the email address linked to your account and a short description of the billing or access issue.

Reminders

If reminders are not appearing as expected, check that your document dates are correct and that app notifications are enabled on your device.

Document Scanning

For best results, upload a clear, well-lit photo of the document. Always review scanned details before saving them.